Shipping policy

 

Shipping Policy

Effective Date: 7/25/24

1. Overview

At Revu, we are committed to delivering your order in a timely manner. This Shipping Policy outlines our shipping methods, costs, and delivery times to ensure you are informed about how we handle your orders.

2. Shipping Methods and Costs

2.1 Shipping Methods

We offer a variety of shipping methods to accommodate your needs. The available options may include:

  • Standard Shipping
  • Expedited Shipping
  • Two-Day Shipping
  • Overnight Shipping

The shipping methods available for your order will be displayed at checkout based on your location and order details.

2.2 Shipping Costs

Shipping costs are calculated based on the shipping method selected, the weight of the items, and the delivery location. You will see the shipping costs before you finalize your purchase at checkout. We occasionally offer promotions or discounts on shipping costs, which will be communicated on our Site.

3. Delivery Times

3.1 Processing Time

Orders are processed within 3 business days from the date of purchase. Processing time may vary based on product availability and order volume. You will receive a confirmation email with tracking information once your order has been shipped.

3.2 Estimated Delivery Times

Estimated delivery times vary based on the shipping method selected and your location. Typical delivery times are:

  • Standard Shipping: 3–4 business days
  • Expedited Shipping: 2–3 business days
  • Two-Day Shipping: 2 business days
  • Overnight Shipping: 1 business day

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances or carrier issues.

4. Shipping Restrictions

Unfortunately, we do not ship to international addresses or P.O. boxes at this time. If you have any questions about our shipping locations, please contact our customer service team.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your package through the carrier’s website.

6. Issues with Delivery

If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you receive your order as soon as possible.

7. Shipping Errors

If you receive an incorrect or damaged item, please contact us within 7 days of receipt. We will provide instructions on how to return the item and will arrange for a replacement or refund as appropriate.

8. Returns and Exchanges

For information on how to return or exchange items, please refer to our Returns Policy available on our Site. The return process may differ based on the reason for the return and the condition of the items.

9. Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please contact us at:

Revu
hello@shoprevu.com